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Case Manager

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Case Manager


Overview


A Case Manager from Bridge Staff provides comprehensive support for personal injury cases, helping U.S. law firms and claims offices manage client matters efficiently from start to finish. This role ensures cases are organized, deadlines are met, and clients receive timely communication and assistance.


Key Responsibilities


Your Case Manager can handle client communication, collect and organize medical records, track treatments, prepare negotiation materials, and support settlement processes. They help maintain case files, monitor progress, and provide consistent updates to attorneys and clients, ensuring nothing falls through the cracks.


Professional Office Environment


All Case Managers work full-time from Bridge Staff’s modern offices in Quito, Ecuador. This on-site environment guarantees accountability, secure handling of sensitive case information, and reliable support during U.S. business hours.


Pre-Vetted, Skilled Legal Support Talent


Each Case Manager is carefully screened for experience in personal injury case management, English communication skills, and familiarity with U.S. legal workflows. You gain a professional who is organized, detail-oriented, and committed to delivering accurate, timely, and client-focused support.


Fully Managed by Bridge Staff


Bridge Staff handles recruiting, onboarding, payroll, HR, and ongoing support—allowing you to scale your case management capacity efficiently without the administrative burden of international hiring.

Bridge Staff

BOOK A DISCOVERY CALL TODAY

Connect with our team to see how a dedicated Bridge Staff professional can help your business grow. Schedule your discovery call today!

How We Get You Results

How We Get You Results

From understanding your needs to managing daily performance — we handle every step for you.

From understanding your needs to managing daily performance — we handle every step for you.

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Discovery

We analyze your workflows, tools, and success metrics to define exactly what kind of professional you need.

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Discovery

We analyze your workflows, tools, and success metrics to define exactly what kind of professional you need.

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Discovery

We analyze your workflows, tools, and success metrics to define exactly what kind of professional you need.

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Matching

You meet 2–3 vetted, English-speaking candidates aligned with your role, culture, and goals.

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Matching

You meet 2–3 vetted, English-speaking candidates aligned with your role, culture, and goals.

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Matching

You meet 2–3 vetted, English-speaking candidates aligned with your role, culture, and goals.

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Onboarding

We handle setup, training, and quality assurance with structured checklists and performance dashboards.

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Onboarding

We handle setup, training, and quality assurance with structured checklists and performance dashboards.

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Onboarding

We handle setup, training, and quality assurance with structured checklists and performance dashboards.

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Optimization

You get consistent results through weekly 1:1s, performance reviews, and scalable options to add hours, roles, or full teams as you grow.

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Optimization

You get consistent results through weekly 1:1s, performance reviews, and scalable options to add hours, roles, or full teams as you grow.

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Optimization

You get consistent results through weekly 1:1s, performance reviews, and scalable options to add hours, roles, or full teams as you grow.