Virtual Assistants
We’re more than a workplace — we’re a team that believes in growth, connection, and meaningful work. If you’re ready to challenge yourself and make an impact, we’d love to meet you.
RESPONSIBILITY
A VIRTUAL ASSISTANT (VA) IS A MULTIFUNCTIONAL TEAM MEMBER WHO PROVIDES ADMINISTRATIVE, OPERATIONAL, AND COMMUNICATION SUPPORT REMOTELY. THIS ROLE ENABLES FOUNDERS AND TEAMS TO FOCUS ON HIGH-VALUE WORK WHILE THE VA HANDLES SCHEDULING, COORDINATION, RESEARCH, DOCUMENTATION, AND LIGHT PROJECT EXECUTION. BELOW IS AN OVERVIEW OF THE RESPONSIBILITIES AND SKILLS EXPECTED FOR A VIRTUAL ASSISTANT AT BRIDGESTAFF.
1.VISION AND STRATEGY
ALIGNMENT: TRANSLATING BUSINESS PRIORITIES INTO DAILY TASKS, CHECKLISTS, AND CALENDAR BLOCKS. SERVICE LEVELS: DEFINING RESPONSE TIMES, ESCALATION PATHS, AND DONE STANDARDS FOR RECURRING TASKS. CONFIDENTIALITY: GUARDING SENSITIVE INFORMATION; OPERATING UNDER NDA AND DATA-PRIVACY POLICIES. CONTINUOUS IMPROVEMENT: DOCUMENTING SOPS AND RECOMMENDING PROCESS OPTIMIZATIONS.
2.SKILL
COMMUNICATION
ORGANIZATION & ATTENTION TO DETAIL
TIME MANAGEMENT & PRIORITIZATION
TECH SAVVY (GOOGLE WORKSPACE, MS 365, SLACK/TEAMS, ZOOM; TRELLO/CLICKUP/ASANA; CRM BASICS)
PROBLEM-SOLVING & PROACTIVITY
DISCRETION & RELIABILITY
3.PROJECT OVERSIGHT:
TASK & CALENDAR MANAGEMENT: OWNERSHIP OF SCHEDULES, MEETING PREP, FOLLOW-UPS, AND DEADLINES. INBOX MANAGEMENT: TRIAGE, DRAFT REPLIES, FLAGS, FOLDERS, AND DAILY SUMMARIES. RESEARCH & DUE DILIGENCE: QUICK DESK RESEARCH, COMPARISON TABLES, VENDOR SHORTLISTS. DOCUMENTATION & SOPS: CREATE/UPDATE PLAYBOOKS, CHECKLISTS, AND HOW-TO GUIDES. REPORTING: WEEKLY STATUS UPDATES, KPI SNAPSHOTS, MINUTES, AND ACTION LOGS. COORDINATION: BOOK TRAVEL, HANDLE BOOKINGS, COLLECT INVOICES/RECEIPTS, LIGHT EXPENSE RECON.
4.CLIENT AND STAKEHOLDER INTERACTION:
LIAISON: SCHEDULE AND COORDINATE WITH CLIENTS, PARTNERS, AND INTERNAL TEAMS. PRESENTATION SUPPORT: PREP AGENDAS, BRIEFS, DECK OUTLINES, AND FOLLOW-UP EMAILS. BRAND & DATA STANDARDS: CONSISTENT TONE, FORMATTING, NAMING, AND FILE HYGIENE. CUSTOMER CARE (TIER 1): ROUTE INQUIRIES, PROVIDE QUICK ANSWERS FROM KNOWLEDGE BASE, ESCALATE WHEN NEEDED. CONTINUOUS LEARNING: STAY CURRENT ON TOOLS, SHORTCUTS, AND BEST PRACTICES TO KEEP WORK EFFICIENT AND RELEVANT.